At eCOBRA, we’re proud to be known as compliance experts. We have a well-established, ongoing relationship with both the IRS and U.S. Department of Treasury. Our co-founder, Ric Joyner, speaks frequently with federal and state officials and is consulted on a regular basis when it comes to the regulations. As a result, we’re on top of new and changing regulations and guidelines. We are also able to communicate directly with top executives at both divisions to obtain clarification on regulations.
In addition, we employ a full-time Compliance Director who oversees all regulations, including HIPAA, and ensures that we are in full compliance. She has been with eflex since our inception in 2000.
We keep abreast of all legislative changes and communicate them regularly via email notices. As we see changes occur, we are immediate with our notices to our clients. We also host free Webinars for our clients to learn about legislative changes and updates. For example, when the American Recovery and Reinvestment Act (ARRA) of 2009 took effect, we hosted a series of Webinars to inform our clients and brokers on its impact to COBRA. More than 3,000 people registered for our Webinars. After each Webinar presentation, attendees have the opportunity to ask questions. We also provide contact information that attendees may use should additional questions arise. We generally respond to all questions within 24 hours.
In other words, we keep you posted and compliant.